CERTIFICATIONS/CREDENTIALS ICF ACC Credentialed, on the PCC Pathway Certified coach on the GROW model through GoMad Thinking Certification received was “Coaching for Leaders – Advanced" COACHING PHILOSOPHY Pushkar believes that the coaching process is a true testament to heightened listening skills, in a very non judgmental way. Coaching is all about evoking awareness within the client on how to best deal with their situation, and not at all about giving advice His experience with working with various levels of management have provided insights on the varying needs of these specific groups, enabling focused conversations He comes with a strong belief that each individual has strengths, and as a coach, the primary responsibility is to emphasize on those, rather than correcting the weaknesses EXPERIENCE Inclusive and simplistic Operations leader with 25 + years of diversified experience in the GCC Offshoring / Shared Services space Strategic experience across various operational and functional streams, proficient with KYC, CDD, Contact Centres, International Account Opening Experience in leading 500+ FTE teams, with a high focus on employee engagement Enriching global experiences have provided an understanding of various cultures, resulting in effective stakeholder interactions and appreciating the values of inclusivity and diversity, validating my approach of a people first approach for long term results and success