My experience includes: - Scaling the engineering team and adjusting the org structure - Attracting and retaining top engineering talent - Product Innovation and Differentiation - Defining and executing a robust technology roadmap that facilitates your product vision - Creating an enduring and scalable product architecture - Implementing effective DevOps and CI/CD practices - Ensuring security, compliance, and data privacy I am an all-in engineering executive, and an entrepreneur at heart. I wake up in the morning excited about the infinite possibilities with software powered by a mission-focused team of engineers! I have a successful track record of leading SaaS products from inception to scaling and to hyper-growth. In the last 7.5 years I did this 3 times, including a successful exit. In each of my roles, I had the distinction of leading engineering at 3 different dimensions: - As a hands-on engineering manager: (writing code and) delivering amazing products on the frontline - As a director: hiring, coaching and leading other engineering managers - As a VPE: leading long-term strategy for both the engineering org and the company as a whole In my previous roles as an engineering leader I: - Led and launched multiple blockbuster products within the AI & ML for Customer Service space - Pioneered and scaled Usage Based Pricing; leveraged that pricing model to double the company revenue. - Established ambitious growth plans via the company's product strategy by defining a technology roadmap that unlocked customer growth by 20x in 1 year and 50x in 3 years. - Acted as a key innovator in the filing of 3 Machine Learning & NLP patents within the Support Experience (SX) domain - Supported sales teams with negotiation & product innovation to acquire Fortune 100 customers including Nike & Fiserv, and increasing product revenue by 300%