I'm an IT leader from the US who gets things done. I love figuring out ways to make things run smoother and faster. I helped a bunch of hospitals work together on a new healthcare system that made it easier to track diseases. In another job, I led some changes that made customers much happier (satisfaction went up 9%!) and got problems fixed way quicker (35% faster!). I'm a pro at managing projects, helping people adjust to new things, and working with vendors to build great teams that get real results.