With 7+ years of experience in Customer Success, Client Servicing, and Revenue Growth, I specialize in helping B2B SaaS companies reduce churn, drive adoption, and unlock expansion revenue. Some of my key achievements and skills include - ✔️ Established a customer success vertical from scratch ✔️ Built a revenue stream for a startup by expanding into the US ✔️ Strategized & executed customer onboarding, adoption, and retention ✔️ Created frameworks for account prioritization, CLV, expansion (up-sell/cross-sell), and renewals ✔️ Analyzed data to track key metrics and derive customer insights ✔️ Managed a cross-border team across multiple geographies