My professional experience spans 10 years, primarily in Operations, with a particular focus on Customer Service and People management. I currently serve as a Subject Matter Expert at Google's in-house Operation Center (GOC), a subsidiary of Google. As a full-time employee at GOC, I am responsible for providing knowledgeable and caring support to Google's users and customers. Previously, I held the position of Senior Content Specialist at Uber India R&D Pvt Ltd, where I worked as an Individual Contributor. My primary responsibilities included overseeing Content Special Projects, generating insights, and sharing those insights with my stakeholders. Before my time at Uber, I worked as a Contingent Worker for Facebook India. Overall, I am an experienced and dedicated professional who excels at providing exceptional customer service, managing complex operations, and building strong relationships with stakeholders.