I have always loved to dig into customer problems and solve them with modern technology. Over the last three years, I had the privilege of doing just that. I am now enthusiastic about broadening my horizons. That's precisely why I've embarked on an MBA program, specializing in technology and business management. I've worked in two dynamic SaaS startups as a Pre Sales Consultant and Customer Success Manager where I learned, experienced, and accomplished the following: -> Always put customers' pain first, then make it disappear with the perfect solution. Satisfaction guaranteed! -> Diverse experience, from AI-based Chatbots to unified mobile device management. -> Worked with clients worldwide and that was the absolute highlight of my job! -> Scaled multiple accounts and worked with Fortune 500 companies. -> Achieved promotions within 6 months at both companies My specialties include my ability to handle complex projects, develop effective go-to-market strategies, and build strong relationships with stakeholders has been the key to consistently delivering value to customers and achieving business triumphs. So far I have C, C++, Python, and SQL under my belt. I'm still enthusiastically grabbing onto any other programming languages, frameworks, or principles I can integrate into the coding web in my head. I enjoy meeting new people and hearing new perspectives. Reach out to me at charisma.jonnala@mastersunion.org.