• I am accountable for the roadmap and product vision to add customer value and focus on retention metrics. • Acted as the development team's agile/scrum product owner and maintained our network of business partners. • Analyzing usage trends, churn, retention, and ARR metrics for future strategic planning. • Chandan holds a bachelor’s degree from BVP College of Engineering & a specialized diploma in Product Leadership from the Institute of Product Leadership. • Chandan is a Product Manager with a total of 9+ years of experience including Accounting, Cloud, Telecom and E-commerce domain products consumed as SAAS and desktop applications. • Chandan is an accidental product manager, transitioned from Quality assurance background, for a data analytics product that helps auditors to simplify, cleanse and organize data for ingestion to identify and create patterns, and trends within financial data accumulated from various data sources. • Collaborate with program management to schedule product releases to market. • Collaborate with the development team to define, design, accept and adapt features. • Conduct refinement sessions with the team to have a healthy product backlog. • Experience working on diverse teams, including diverse cultures and geographical locations • My job is translating complex business logic, rules and workflows into simple, concise stories that stakeholders and team members can easily understand. • Partnering with the UIX team to create simple and intuitive designs. • Solving problems for customers from the Asia Pacific and EMEA region. • Specializes in customer engagement, Customer demos, Requirement analysis, and gathering from features, epics, user stories definition, Agile Methodology, JIRA, Confluence, Rally, and Version One.