As a customer service representative at Call Center International, I provide assistance to customers in a busy and fast-paced environment. I have a strong dedication to resolving issues, cultivating positive relationships, and representing the company's image. I excel in both team and individual settings, and I have proven skills in listening attentively, solving problems quickly and efficiently, and communicating professionally with callers. I am fully committed to following company procedures and winning loyal customers. In addition to my customer service role, I am also a web developer with a bachelor of business and information technology from Mount Kenya University. I have a passion for creating and maintaining websites, using my knowledge of computer programming, web design, and user interface. I have completed multiple projects for various clients, showcasing my creativity, versatility, and quality standards. I am always eager to learn new technologies and tools, and to apply them to my web development projects. I aspire to become a full-stack web developer and to work on innovative and impactful web solutions.