Variety is the spice of life. When I was 16, I thought I was going to become a full-time cricketer. Not metaphorically—I literally pursued it as my career. While I kept pushing it as my passion, I thought about quitting approximately 5,000 times (and that’s a lowball estimate). But despite facing numerous challenges, mental and physical fatigue, and even a serious bicep tear and nerve damage while playing for my university league—the main event deciding my future in cricket—I had to drop it all. Now, as a Senior Fraud and Disputes Advisor at Lloyds Banking Group, I've put that perseverance to work in a different field. This role came to me like a blessing when I needed it the most. With a background in Mechanical Engineering and Advanced Manufacturing Engineering with Management from Loughborough University, it's safe to say that variety truly is the spice of my life. Prior to joining Lloyds, I worked as a Technical Support Engineer at IBM, where I had the opportunity to assist National Australian Bank. This experience allowed me to hone my skills in troubleshooting complex technical issues and providing exceptional customer support. In addition to my expertise in negotiations, planning and development, relationship management, operations, and logistics coordination and scheduling, I am also an automaniac who thrives on exploring opportunities in the automotive industry. If you're interested in discussing fraud prevention, disputes resolution, technical support, or even hearing about my journey through different aspects of life and my passion for trying out new things, feel free to send me a message. Let's grab coffee and talk shop !!!