Bhaskar Mandelia is a strategic and results-driven supply chain leader with over 12 years of experience in e-commerce, last-mile logistics, supply chain operations, and business transformation across the GCC and India. With a background in both strategy consulting (KPMG Advisory) and corporate strategy at Landmark Group (Retail conglomerate with revenue of USD 7Bn+), he has successfully advised C-suite executives, and executed high-impact projects to drive efficiency and customer experience. Currently leading last-mile e-commerce operations at Landmark Group across GCC (Business size: USD 600 Mn, Cost ownership: USD 60 Mn), he has a proven track record of optimizing supplier performance, reducing costs, and building high-performing teams to drive operational excellence. Key Achievements: End-to-End Supply Chain Leadership: Defined and implemented large-scale supply chain strategies to mitigate risks, optimize inventory, reduce waste, and drive down logistics costs and leading a team of 10+ managers, 50+ staff, and 350+ drivers. Operational Efficiency & Cost Optimization: Built and scaled in-house logistics operations from scratch across five countries, reducing costs by ~60% while expanding serviceability to 95%+ from scratch Technology-Driven Transformation: Led major process automation and digital transformation initiatives, integrating AI-driven route planning, dynamic allocation systems, and data-driven inventory optimization. Customer Experience & Innovation: Spearheaded delivery innovations such as Same-Day Delivery, Store-to-Door, and Instant Refunds, driving a 25-30% improvement in SLAs and enhanced customer satisfaction. Business Transformation & Project Management: Successfully led multi-Mn$ transformations, including launching a profitable courier business in KSA & UAE serving 40+ external clients. At Landmark Group’s Chairperson Office, played a pivotal role in digital transformation, e-commerce expansion, & cost optimization projects across multiple business units. Cross-Functional Leadership & Stakeholder Engagement: Adept at leading large-scale, multi-stakeholder projects, collaborating with operations, inventory management, global tech teams, and C-suite leadership to implement best practices and global supply chain innovations. Key competencies Supply Chain Strategy | Last-Mile Logistics | Cost Optimization | Business Transformation | Supplier & 3PL Management | Data-Driven Decision-Making | Digital Supply Chain | Process Automation | E-Commerce Operations | Cross-Functional Leadership | Customer Experience Strategy | People leader