Manager Training with 10+ Years in Training Operations managing stakeholders and trainers/ Sr. Trainers/ AMs on smooth execution of training batches and projects. Carry an overall experience of 15+ years associated with IT (E-Commerce) and ITES (Telecom, Product Support, Premium Support) companies providing various training solutions to meet the organization needs. Responsible for delivering training, designing and writing courses, leading teams of trainers, and directing enterprise initiatives. With overall experience of 12 years 4 months, have a proven track record of significant improvements in learning processes, productivity, quality, and customer satisfaction while reducing costs, lowering turnover, and maintaining a positive work environment. Dynamic leader, strategic thinker and decision-maker