Experienced Business Development Engineer and Salesforce Developer | Multinational Sales | Customer Handling | Product Development | Salesforce Implementation With over 8+ years of experience, I have served as a Business Development Engineer and Salesforce Developer, contributing to multinational sales, customer handling, retention, acquisition, and the development of CRM systems across various industries. My expertise lies in Sales cloud implementations, working with salesforce.com sandbox and production environments. I am well-versed in Salesforce Lightning UI, where I have successfully built components, adhering to design standards, and customized Flexi Home, App, and Record pages. My development skills encompass Apex classes, Triggers, Integration, Visualforce, SOQL, and SOSL. Additionally, I possess proficiency in various SFDC administrative tasks, including the creation of Profiles, Roles, Users, Page Layouts, Record Types, Email Services, Approvals, Workflows, Reports, and Dashboards. Throughout my career, I have designed Junction objects and implemented advanced fields such as Picklist, Custom Formula Fields, Field Dependencies, Workflows, and Approval Processes to automate alerts, field updates, and email generation as per business requirements. I am well-versed in Salesforce setup menu, configuration, custom application development, administration, data migration, and deployment. I take pride in my ability to design custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, and report extractions in various formats. Additionally, I have designed Visualforce Pages, Snapshots, Dashboards, Apex Classes, Controllers & Triggers, and other components to meet specific client and application needs. In my previous role, I successfully managed the South East Asia Sales team, overseeing cutting tool sales in sectors including Aerospace, Die Mold, Watch, Pen Tips, IOL, Dental, and Electronics, among others. This experience has allowed me to cultivate strong client service skills and engage with clients from diverse countries, including Korea, Japan, China, Hong Kong, Thailand, and Vietnam. I am known for my excellent verbal and written communication skills, and I thrive in client-facing interactions. Throughout my career, I have worked with Agile and Waterfall development methodologies, adapting seamlessly to project requirements and delivering successful outcomes.