As a human-centric and design thinking practitioner, I'm passionate about building and designing products that people love to use. With extensive experience in product design and user research, I have a proven track record of delivering successful products across a wide range of industries. My work experience spans B2B and B2C applications, including connected vehicles, cloud-based education software, financial applications, and telematics. Some of my key achievements in these industries include: - Successfully leading the design and development of a connected vehicle platform that received high user satisfaction ratings and increased revenue for the company. - Conducting user research and developing design strategies for a cloud-based education software that resulted in a 40% increase in user engagement and a 25% increase in retention. - Collaborating with cross-functional teams to design and launch a financial application that received positive feedback from users and increased revenue for the company. - Leading the design of a telematics product that received industry recognition and won several awards for innovation and design. In all my projects, I prioritise human-centered design principles and always put the user first. I believe that by empathising with users and understanding their needs, we can create products that are not only functional but also enjoyable to use.