Bala has over a 10 years of first hand experience in Software sales and pre-sales/ solution engineering. He did under graduation in Computer science and MBA from IIT Kanpur. He is an influencer of many people in the roles he is playing as a leader, presales coach, career mentor, finance planner and fitness trainer. He understands software, technology and Artificial Intelligence (AI). He evolved from an entry level presales to a presales leader driving the end to end solution setup. He has the first hand experience in working technology rich tools like Freshdesk customer service, Freshservice by Freshworks and BPM, ECM software by Newgen. Talking to prospective customers and helping resolve their problems through technology is the driving force of his career. He is an expert in - Delivering compelling product demonstrations - Working closely with sales to build pipeline, do discovery and solution mapping - Designing and delivering Proof of Concept (POC) - Creating proposals to RFPs/RFIs - Customer support and assisting in onboarding - Designing competitive intelligence and battle cards (on Salesforce, ServiceNow, PEGA, Thomson Reuters etc) - Managing workshops and presenting at global marketing events - Knowledge sharing and enabling partners He speaks SaaS language and closed multiple $1 million dollar enterprise deals. He actively contributes to organization through internal events to build an inclusive and better workplace culture. He is a fitness enthusiast and hits gym regularly and follows strict nutrition to keeps healthy and active. He loves cycling and does long distance cycling covering stretches as long as 200 km in a single ride.