I’m Shubham, a B2B SaaS professional with 5+ years of experience driving growth through Sales, Customer Success, and Operations. Over the years, I’ve helped startups and enterprises alike boost revenue, retention, and customer satisfaction by building scalable systems and customer-first strategies. My expertise lies in: 1. Enterprise B2B Sales & Account Management 2. Customer Success Playbooks (Onboarding, Retention, Upsells) 3. Support & Operations Process Optimization On Topmate, I share practical, no-fluff insights on how to: ✅ Close more B2B deals with structured outreach ✅ Build customer success systems that drive renewals ✅ Streamline ops to scale from $1M → $10M ARR If you’re a founder, sales leader, or CS professional looking to unlock sustainable growth, let’s connect 🚀