Conversational AI | Gen-AI | Developing AI Solutions | Unleashing Insights from Diverse Sets | SaaS | AI-driven Customer Experience Management. Senior ML Engineer with years of expertise in leading conversational AI solutions. Bachelor's degree in Computer Science and Engineering from Jaypee University of Engineering and Technology, specializing in machine learning, deep learning, natural language processing, and computer vision. Proven track record in statistical modeling and data mining, utilizing algorithms such as Multivariate Regression, Logistic Regression, clustering algorithms, Support Vector Machines, Decision Trees, and more. Expertise in machine learning, deep learning, and graph mining. Skilled in DOE, Forecasting, Segmentation, and Uncertainty Analysis. Accomplished in Text Analytics, Text Mining and classification methods (SVM, NN), with experience using transformer-based models for text data. Proficient in scripting languages including Python, TensorFlow, Keras, and PyTorch. Skilled in NLP algorithms for intent recognition, entity extraction, language modeling, text classification, question answering, text summarization, and topic modeling. Led the development of Orimon.ai, a no-code chatbot platform powered by GPT-3.5 Turbo, streamlining sales chatbot preparation and enhancing customer engagement. Spearheaded the creation of LLaMA-based instruction models, improving user profiling accuracy by 30%. Previous experience at BlitzAI involved creating pipelines for NLP and computer vision tasks, developing machine learning models for electronic medical records in healthcare domain. Passionate about solving real-world problems with conversational AI. Continuous learner with a commitment to innovation. Values collaboration, diversity, and excellence. Dedicated to contributing to team, organizational, and customer success. Experienced in driving end-to-end AI/ML/NLP solutions, conversational AI, and document understanding. Skilled in translating analytic insights into actionable recommendations and building reusable tools and modeling pipelines for knowledge sharing across teams. Tech-savvy and proficient in open-source tools, with foundational knowledge in Cloud and API frameworks.