10 years of experience in roles involving marketing, sales, and frontline support, with strong desire to identify opportunities to increase understanding of customer needs, influencing product and CX strategy. Champion of initiatives that span across efforts to drive customer engagement and product adoption, and supporting relationship development throughout the customer journey cross-functionally. Experience leading product launches and developing campaigns. Passionate about communicating and reinforcing solution alignment, and creating communities that establish and scale consumer confidence. An aptitude for spearheading research to assess customer insights & trends, coupled with a track record of highlighting core value through company announcements and product launches—enabling efforts to increase revenue and grow existing business.