Over 14 years of experience in the areas of Retail store operation and Customer Relationship Management with well reputed organizations. A proactive planner with abilities in devising effective strategies for augmenting business, identifying and penetrating new market segments and promoting products for business excellence. Proven performer with an excellent track record in retail sales across assignments. Adept in increasing revenues, establishing networks, streamlining workflow and creating a teamwork environment to enhance profitability innovatively. Proficient in devising & executing marketing activities to accomplish high revenue growth. Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, customer relationship management and planning.