Senior Manager with extensive experience in solving complex business problems through innovative solutions. Excellent track record in new business development, core operations (SLA & SOP Creation), CRM, Budgeting, Data Analysis & Team Handling. Client Management – Managing client relationship to drive growth within the existing account by expanding the relationship within and outside client’s organization. Managed relationship at different levels within the client’s organization. Executive Management – Internal and External People Management – Managed and mentored direct and indirect teams Experience in Project Management - 8 Years+