With over 19 years of experience in the networking and telecom industry, I am a Technology Lead at Infosys, where I provide network analysis and automation solutions for Fortune 500 clients. I have extensive knowledge and skills in programming languages, automation tools, networking protocols, monitoring tools, network appliances, and operating systems, as well as certifications in AWS, Automation Anywhere, and ITIL. My mission is to drive automation for infrastructure teams, targeting a 10% reduction of tickets, and to analyze and resolve issues affecting the performance of the network, reducing the mean time to resolution by 10%. I have configured and created scripts using Perl, Python, Ansible, and REST API for various tools, saving 20% of effort and 30% of ROI. I have also worked on Automation Anywhere bots, estimating a reduction of 500 tickets and 300 hours per month. I have received multiple awards and recognition for my automation efforts and results in Infosys, Caterpillar, and HCL.