A results-driven and detail-oriented data analyst with a proven track record of converting raw data into actionable insights. Leveraging expertise in SQL, Excel, Python, TABLEAU, and Storytelling, I excel in analyzing and interpreting large datasets to identify trends and patterns. My skills extend to designing and building interactive dashboards for various business units, enhancing performance by up to 40%. Collaborating effectively with cross-functional teams, I successfully reduced SLA breaches by 20%, demonstrating a commitment to understanding and meeting business requirements. Key Achievements: ● Data Analysis and Modeling: Converted extensive datasets into actionable insights, employing predictive modeling to anticipate future outcomes. Analyzed weekly and monthly trends, identifying complaint sources and areas for improvement. ● KPI Management: Monitored key performance indicators (KPIs) and optimized parameters for events, contributing to effective KPI management. Employed statistical data analysis to enhance performance, resulting in a 40% increase. ● Dashboard Development: Designed and built interactive dashboards using SQL and Excel for diverse business units. Implemented TABLEAU and Power BI for comprehensive data visualization, meeting specific business needs. ● Collaboration and SLA Compliance: Collaborated with various business units to understand requirements, reducing SLA breaches by 20%. Facilitated effective communication with product managers and engineers to prioritize data needs for product development and improvement. ● Continuous Improvement: Implemented measures to continuously monitor and improve data quality and integrity. Executed and provided feedback for data modeling policies, procedures, processes, and standards. ● Technical Proficiency: Proficient in Microsoft Excel, SQL, Python, TABLEAU, and Power BI. Designed and measured complex Extract, Load, Transform (ELT) jobs to process disparate data sources. ● Communication and Documentation: Effectively communicated findings and recommendations to stakeholders in a clear and concise manner. Assisted in capturing and documenting system flow and technical information about data, database design, and systems. Seeking opportunities to apply analytical skills, develop data quality standards, and contribute to impactful data-driven decision-making processes. Skills: Microsoft Excel · SQL · Python ·TABLEAU · Power bi . Analytical Skills · KPI Dashboards · Statistical Data Analysis