I am from Palestine, holding a Lebanese travel document. I was raised and grew up in Qatar, and I am still a resident here to this day. I am delighted to share that my professional journey has been marked by continuous growth and accomplishments in the field of technical support. Beginning as a Technical Support Engineer, I swiftly advanced to the role of Senior Engineer, where I honed my expertise and demonstrated exceptional problem-solving skills. With the recognition of my leadership abilities, I was entrusted with the responsibility of acting as a Team Leader, overseeing a talented group of individuals and ensuring seamless operations. Today, I proudly hold the position of Technical Support Manager, where I leverage my extensive technical knowledge and management acumen to drive success and deliver exceptional customer service. It has been an exhilarating journey, and I am excited to embrace new challenges and opportunities that lie ahead in my career.