A seasoned Customer Success, Business Operations, and Sales leader with over 16 years of experience in SaaS and Offshore Operations. Extensive experience in managing teams of 100+ FTE's and strategic accounts, overseeing book value of $35M+ I've managed Fortune 500 customers, such as FedEx, Dell EMC, Pfizer, BCG, JLL, and General Mills, to name a few. I've also had the pleasure of partnering with hyper-growth SaaS companies such as Gainsight, Freshworks, Livestorm, Mixpanel, etc. In addition to that, I have completed my MBA in International Management from Chennai Business School and was part of the prestigious NESA exchange program to the US recognizing young leaders from India in the year 2009 I received the 'Best Outgoing Student' award at The New College, the 'Emerging Leader' award at RRD, and was part of the 'Presidents Club' at Chargebee for my exemplary performance. Please do get in touch as I am always interested in meeting new people and growing my professional connection. Customer Success | Operations | PMP* | Salesforce CRM | Gainsight | MS Office | Adobe Suite | Project Management | Team Management | Client Engagement | Sales | Contract Renewals | Operations | Inside Sales