7 years of experience in Business Development, IT Consulting and IT Infrastructure Support/Maintenance. Skilled in Presales Support, Client Management, Solution Design, Pricing Models, Benchmarking, Project Management, IT Operating Models, IT Infrastructure Operations, Contract Management, Project Management and Market Research. Professional with a PGDM - IB focused in Business Administration and Management (Marketing & IT) from FORE School of Management and an Engineering Degree in Electronics & Communication from SRM University. Publications: 1. Avoid the Watermelon Effect—Focus on Customer Experience: https://avasant.com/report/avoid-the-watermelon-effect-focus-on-customer-experience/