An Independent Consumer Services Professional and a serial entrepreneur with a Master of Computer Science degree and an engineering passion with over 21 years of experiences in the areas of Operations, Client Servicing, Sales and Technical Support. Resourceful at maintaining business relationship with clients to achieve quality product and service norms by resolving their service related critical issues. Strong communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly & utilise the same in a productive manner. Well versed with Service and Repair Operation of Consumer Electronics, Home Appliances, Complete IT Products, Handheld Products. Specialties: Customer Service, Service Channel Management, Sales and Support Logistics.