Over 13+ years of rich, end to end Business analysis and IT Operations experience - Health Care ( In Virtual Physician Health care provider) and client servicing for BMW, Dell and Philips , Payments. ✔ Global Experience - Worked on Medical Conferences revenue-based Project in Paris to learn and deliver requirements through Sales force automation campaign Process in Detail . Lead many campaigns successfully and Tested for operational front. ✔ Expertise in full Project Startup to Operational phase implementation, writing BRD / FRD, Handling change request/ Gap analysis / Supporting Development Team ✔ Proficient in Use Case Documentation , Workflows, Implementation guides, Functional Specification Document (FSD), and Traceability Matrix. ✔Excellent Understanding of SDLC processes and Agile oriented development techniques and methodologies (Waterfall, Scrum, Agile Framework, Kan ban Principles) ✔Engagement with Key Stakeholders to prioritize the business problem & opportunities for further technical enhancement. Showcased Risk Management and Change management for effective and quality of process development activities Domain: Healthcare, Payment, Product based & Client Business Dev. Worked with top notch companies / Clients like Accenture, Webmd, Univadis, BMW, Medscape, eClerx , DELL Contact 📞 : +91-9987511257 Mail 📧 : ashwinit050@gmail.com