I am a Senior Engineering Manager at Dover Fueling Solutions, a global leader in fueling and convenience retail solutions. With over 18 years of experience in IT automation, software deployment, and DevOps, I manage a team of 15 SRE and DevOps engineers serving six different products globally. As a program-level agile leader, I am responsible for managing the annual budget, strategic planning, and value delivery for the operations team. I have helped reduce waste in our system by 25%, leading to annual cost savings and optimal utilization of our Azure cloud resources. I also partner with engineering and product teams to define and implement strategies for various engineering undertakings, such as DR/BCP, auditing, ticketing, global support, and staff training. I am passionate about bringing in new technologies and processes to streamline DevOps functionality and enhance customer satisfaction.