As the Director of Product Management at Chegg, I lead the product vision and strategy for the online education platform that serves millions of students and educators worldwide. I am passionate about creating and improving user experiences and conversions on e-commerce sites by analyzing user behavior using analytics and heat map tools. With over 10 years of experience in product management for various enterprise class and internet systems, I have developed strong skills in systems integration, business solutions development, and customer relationship management. I have also worked with leading companies in the payments and retail sectors, such as PhonePe and Majid Al Futtaim, where I delivered innovative and scalable products that enhanced the checkout, payments, and post-transaction processes.