11+ Yrs of experience in the IT field supporting APJ/APAC and Americas/NASA Regions. Experienced in carrying out management tasks while handling a highly skilled team of 14 that provides partner solution support Experienced in handling Enterprise, commercial and consumer level clients. Experienced handling partner solution support such as DELL EMC and IBM Experienced assisting Authorised service providers such as HPE. Cisco, Hitachi, Wipro, TCS, Dell EMC etc.. Experienced handling escalation, providing root cause analysis and design recommendation to all of the above-mentioned clients and partners Experienced handling Mission critical and Business critical accounts. Currently working with Atlassian Cloud Migration team, Migrating Jira and confluence from server & On-prem to Atlassian cloud. Worked with VMware on Hyperconverged storage software- vSAN and Vmware cloud foundation -VCF and SDDC manager. Triage & support Dell EMC products such as Vxrail, VxRack, V-block which is a Hyper converged solution of DELL EMC combined with vSAN and other VMware products. Support & Triage VMware issues on IBM SoftLayer combined with VMware products as a solution Experienced in VMware vCenter, Infra and Networking troubleshooting. 3+ Yrs of experience in HPE 3PAR and 3PAR SSMC as storage Engineer @ HPE 2+ yrs experience in HP inc commercial products as a technical solution consultant and Remote escalation specialist ( Thin clients, work station, RPOS, Laptop and notebook ) 2+ Yrs experience in DELL as L2 tech support engineer(Consumer Desktop support) SAAS + storage + HCI + converged storage + Vmware cloud + Team management