Training on - Assertive Communication

Learn how to communicate assertively with clarity, confidence and respect. Find out why assertiveness is healthy, not bossy and how it can help to avoid conflicts

What You’ll Learn?

1. Understand the different types of communication and significance of assertive communication
2. Learn the social styles to identify the ways to adapt the assertiveness accordingly
3. Understand the importance of tracking self-esteem and 5MJ and enhance assertiveness
4. Learn assertive communication formula and develop skills to formulate effective communication
5. Identify what is your style of communication through a questionnaire and practice assertive communication through use case scenarios and learn assertive behavior and communication
6. Acquire knowledge on LAPACT model and explore ground rules of assertive communication