A passionate professional in the IT Industry with an outstanding track record for driving software testing processes and quality assurance across a variety of platforms. Experienced in providing support for internal clients and external users with an outstanding ability to communicate effectively with individuals at all levels, from developers and users up to executive level personnel. A fast learner who can easily adjust to new systems, technologies & methodologies whilst always looking forward to learning and contributing to the success of a forward-thinking organization as well as personal growth and development. Currently seeking challenging roles where my technical knowledge and leadership qualities will be fully maximized to achieve professional excellence and deliver positive results.