Globally Traveled Hospitality & Strategic People Management Professional with Two Decades of cumulative experience, traversing Luxury Hospitality, Retail and Lifestyle Management Segments. Portfolio handled includes Group / Corporate Head of HR, Talent/People Management, OD, Learning & Development across (As Chief People Officer) Hospitality/Hotels and Luxury Retail domain with Scaling Up expertise and managing Team strength of 3500 with PAN India and International operations. The experience and exposure lies in Multi- Skill Hospitality Operations (Including Pre-Opening / Start-Ups), Customer Service, Quality & Service Excellence, Learning & Development, Training Design & Delivery-including Senior Level Assignments in Fortune 500 MNCs, Luxury Segment, Up Scale & Mid-Scale Business Segments, Retail and Luxury Retail Brands, New Ventures/Start Ups, Educational domains; Other Consulting, Corporate Training & Interventions/Offsite across ITES, Healthcare, Customer Centric domains. With several Certifications and Accolades / Recognition within the HRD, Service Excellence & Strategic Management sphere, have had the opportunity to have been mentored and guided by some Iconic Industry Leaders and Stalwarts. I believe in the fact that "It is nice to be important; it is more important to be nice" & would like to continue to learn, share and enrich mutual experience and expertise. Going with the adage, love, knowledge and joy increases only if spread-all we can do-is strive to make this world a greener, safer place to live and let live! And The Spirit to Serve with a Smile. Specialties: Certified Trainer-Asia Region , Certified Assessor (Based on Malcolm Baldrige Business Excellence Model), Certified Facilitator, Pre-Opening Hotel Expertise, Brand Strategy/ Strategic Interventions, Experiential Learning programs, New Talent Management, LEAN & other Process Improvement & Cost Management Programs, Employee Engagement Initiatives, HRD, OD initiatives. Hospitality | Luxury & Lifestyle | Retail | Healthcare | ITES & Allied Service Industries Adept at People Management & Culture Setting, End to End Training/Learning Solutions & Start Up, Campus Connect and Seminar / Conference Key Note Speaker.