• Masters in Software Enterprise Management, having 14 years of experience in SAP Sales and Distribution / Customer Service Consulting. • Sales / Service / Field Services Process Transformation Expert. • SAP Sales / Customer Service / FSM Expert (SAP SD / CS / FSM ) • Worked on Multiple Transformations, SAP Implementations, Roll Outs and Support projects. • Proficient in Designing, Implementing and Improving the Sales and Distribution Process, Field Service Process and Customer Service Process for Global Large-Scale Enterprise. • Industry experience: Telecommunications, Oil and Gas Services, Industrial Manufacturing, Airport GSE, Utilities, Pharmaceutical, High Tech, Chemicals, Cement, Health Care, Trading and Terminals. SAP Certifications 1. SAP Certified Application Associate - Sales and Distribution, ERP 6.0 EHP7 2. SAP Certified Associate - Project Manager - SAP Activate 3. SAP Certified Associate - SAP Field Service Management 4. SAP Certified Associate - SAP S/4HANA Cloud Private Edition, Asset Management