I am a goal-oriented professional delivering 13 years of career success in Program Management, Business Transformation and Client Engagement. My dexterity lies in Program Management with skills in directing all phases encompassing planning, defining scope, setting timelines, monitoring, inter-discipline coordination, resource planning & documentation, vendor management & execution; implemented project plans within preset budgets & deadlines, formulated operating budgets to ensure optimum utilization of available funds towards the accomplishment of overall objectives ensure client relationship management. Over the time, I have proved my excellence in ensuring client delivery by identifying & addressing emerging issues, securing deployment of adequate resources, devising program plans, risks, dependencies, issues & escalation matrices to ensure scope, quality & schedule commitments are met and user-acceptance is achieved. I’ve mastered the administration of working in leadership roles in delivering value to global businesses with an insightful knowledge & exposure in exercising thought leadership, driving innovation, digital & business transformation, technology integration, enterprise mobility, building global teams regarding & enhancing revenue Excellent at implementing strategic solutions and driving transformations that reflects year-on-year success in Complex & Innovative technology implementations; effectiveness in defining service standards guidelines, governance structure, best practices for project delivery that serves as benchmark for excellent service delivery