Welcome! I am a Senior Analyst (UX Researcher) at Deloitte USI, specializing in Experience Management and UX Strategy for complex product engineering tools. With 4 years of experience in the Fintech, Banking, and B2B sectors, I have led end-to-end research across Indian, South African, Mauritian, and US markets. I thrive in ambiguous, "messy" problem spaces. My approach goes beyond traditional usability, I leverage strategic business research, service blueprinting, and field ethnography to bridge the gap between intricate technical workflows and seamless user experiences. I am also deeply passionate about UX Operations. I actively build AI workflows and agents to drastically reduce research turnaround times, scale team efficiency, and drive successful product strategies in fast-paced Agile environments. Here is what we can cover in our sessions: Navigating B2B & Enterprise UX: Mastering service design, mapping complex ecosystems, and translating ambiguous briefs into clear, actionable strategies. Leveling up UX Ops & AI: Practical ways to integrate AI tools into your research synthesis and daily operations. Agile Collaboration: How to champion user-centricity while working seamlessly with cross-functional product and engineering teams. Breaking into UX Research: Transitioning into tech from academic or scientific backgrounds. Portfolio & Resume Reviews: Tailoring your professional narrative to stand out in the enterprise space. Let's jump on a call and unpack the chaos of UX research together!