Product Specialist with experience in Fintech (SaaS) and E-commerce (Big4) implementations and Masters in MIS at University of Buffalo (Graduated June 2023). Product Manager | Business Analyst | Digital Transformation Consultant I believe Technology has made our lives easier by contributing to it in ways beyond our imagination which led me to pursue a career in tech with an objective to help organizations create products/services using user empathy and design thinking. I have Led B2B Fintech SAAS startup), and B2C, B2B2C (Big4) Integration Projects and acting as a Subject Matter Expert for implementing best practices in management consulting and Support teams in Multiple client-driven environment (US, UK, APAC and EMEA Fortune 500 clients). Knowledge of E-commerce, Order to Cash Cycle - Cash, Payments Integration,Deductions Account Receivables. My expertise lies in translating business objectives/requirements into product strategies, technical specifications, data-driven decision-making, and strong cross-collaboration team leadership with external and internal stakeholders. Utilized data-driven hypotheses and insights to optimize business operations and developed effective business rules, process flows, and methodologies. Provided guidance and direction to the team to ensure the delivery of high-quality results aligned with client expectations. Implemented new strategies, standards, and the latest tools and technologies to drive growth and enhance performance. Skills: Product management: A/B testing, Customer Research, PRDs, Prioritization, Stakeholder Management, Customer Journeys and Personas Technologies: CMS (Content Management System), Cash Application and Deduction Management, Data Analytics, Data warehouse, ETL pipelines, ERP Data Migration, Kickoffs – As-is and To-be Solutions, No SQL, Payment Gateway and ERP REST API Integration, SQL Tools: Azure DevOps, AWS, Adobe AEM, Confluence, Figma, Google Analytics, Data Studio, Jenkins, Jira, Oracle, Orange Data Mining, Power BI, SAS, Postman, Salesforce, SAP Commerce Hybris, Redshift, Tableau, Visio, Zendesk Industries: Accounts Receivables Payments and Remittance Match, eCommerce, Fintech SAAS, F&B, Healthcare and Health Sciences, Health Insurance, Multi- National entertainment gaming industry, Retail, AI-driven autonomous Finance SAAS platform for Order to Cash (O2C) Project Management: Agile, Kanban, Lean, Safe, Scrum, Waterfall, Risk Management