A Product Visionary, strategic thinker, and functional evangelist for Future State Commerce at Dell Technologies. Presently working on revolutionizing the "Voice-of-Customer-as-a-Service" (a.k.a. VoCaaS) using Pivotal Methodologies. Specialties: Product Management, Business Analysis; Requirement Gathering; Business Process Designing; ERP; Lean Management tools - Mistake Proofing (Poka Yoke), Visual Management; Digital Marketing; Internet Marketing; Business Intelligence; Configuration Management; Application Packaging and Deployment. .