I am a Senior Business Systems Analyst/ Product Owner with over 10 years of diverse experience in a wide range of systems and technologies, business sectors, leading and contributing to projects. Here are some of my career highlights: - Operational Efficiency: Spearheaded the end-to-end redesign of a billing process at a consulting firm resulting in a 25% increase in operational efficiency and a 20% reduction in invoicing time. - Seamless Systems Integration: Led integration efforts between a Human Capital Management (HCM)application and Azure AD at a Financial Institution ensuring a seamless collaboration between HR and IT systems thereby optimizing employee management processes and reinforcing data security measures. - Strategic ERP Implementation: Played a pivotal role in the successful implementation of an ERP system ensuring a smooth transition from a complex legacy system and improving overall organizational efficiency. - Data Retention and Data Governance Implementation: Implemented a data retention policy at a Financial Institution ensuring data integrity, security, and compliance with banking regulations. Mitigated data-related risks and enhanced overall data quality.