As a Senior Program Manager, I leverage my 12+ years of experience in global supply chain management and program management in the e-commerce industry to launch and manage strategic programs across Europe and India. I have a comprehensive understanding of lean six sigma methodology and process improvement initiatives that directly result in efficiency improvements and cost savings for the company and its customers. Some of my key achievements include managing a large scale global supply chain loss prevention program with ~$150Mn p/a impact, building business intelligence tools to proactively identify and resolve pre-collection loss from supplier warehouse, reducing losses by ~$1Mn p/a, and establishing partnerships and processes with cross-functional credit recovery, analytics, and finance stakeholders to improve supplier credit recovery workflow, driving improvement in recovered amount by ~$1.5Mn p/a. I am also a trusted subject matter expert and strategic partner in leading cross-functional and cross-organization discussions for transportation related supply chain incidents. I am passionate about delivering high-quality customer experience and operational excellence through data-driven decision making and innovative solutions.