What you can think of is an email marketing campaign, when we send an email generally we get an open rate of 20-40% and a CTR of 2-10% (depending on your email script and title). But here in chatbot, we're getting 80-99% or even 100% open rate and CTR up to 70%, can you believe this? I know this is very hypothetical but it's true. So I help small businesses to grow their conversion with the help of chatbots and improve their social media marketing ROI. Note: I've helped over 10+ small businesses to achieve their goal.