Over 10 years of experience in general management, process excellence, cost optimization, and product management At Paytm Payments Bank, I led the fraud prevention strategy, data analytics & product team to reduce payment frauds. Additionally, I developed in-house tools and strategies to improve customer complaint handling. Previously, I headed the manufacturing operations team at ITC, where I established systems for employee engagement, material and inventory management, asset and equipment management, workplace organization, and quality management, leading to over INR 1 billion in revenue within the first year of operations. At Rivigo, I worked in product management, implementing efficient workflows and system controls. Overall, I bring a wealth of experience, skills, and results-driven approach to any role, and I am eager to continue driving success in my career.