Service professional with 15 plus years of experience across industries like E-Commerce, PR and IT industry. I hold an expertise of working with leading Indian and global companies, involving close interface with senior management and functional teams. Cross functional experience in Business Operations, Customer Success and Experience management, Customer Journey mapping, Acquisitions of Senior Professionals, Business partner - Human Resources etc. Strong administrative professional with a Master of Business Administration (MBA) focused in HR and Marketing. Specialties: Business Operations, Team Management, Customer success and Experience, Performance measurement & improvement, business plan development, Business Partner - HR