As the Director of Projects (Design) at TCS Interactive, I lead a team of UX experts who deliver innovative and user-centric solutions for clients across various domains and industries. With over 14 years of experience in project management, design, and strategy, I have successfully completed multiple projects that exceed expectations and create value for both the users and the businesses. My core competencies include analyzing client requirements, communicating with key stakeholders, formulating go-to-market strategies, collaborating in road mapping, running design sprints and workshops, and managing resources. I also hold certifications in PMP, CSM, and ITIL, which enable me to apply best practices and frameworks in agile, scrum, and IT service management. My mission is to leverage my skills and expertise to help clients achieve their goals and vision through effective design delivery and strategy.