Services
Video meeting . 15 mins
Video meeting . 30 mins
Video meeting . 30 mins
Video meeting . 60 mins
Video meeting . 30 mins
Video meeting . 30 mins
Video meeting . 30 mins
About me
I am a purpose-driven and outcome-focused executive leader with over 20 years of experience in delivering AI-powered process automation solutions for global enterprises across multiple industries in diverse roles.
I am genuinely passionate about maximizing potential of AI in transforming organizations and operating units and helping to shape the future and create value by operationalizing complex, innovative and transformative business solutions that exceed customer expectations.
Being a strong proponent of establishing team dynamics and a high-performance culture that values diversity, inclusion, mutual trust, respect, and collaboration, I function as a catalyst to engage cross-functional team members in channelize their energy to achieve a shared vision through instilling belief and growth mindset to drive impactful outcomes. I derive gratification from taking personal interest in mentoring, guiding and supporting team members to achieve their respective career aspirations.
I have held leadership roles at MetLife and IBM Corporation, where I led large-scale strategic initiatives, built high-performing teams, and delivered impactful AI-powered business process automation solutions.
Most recently at MetLife, my focus has been on spearheading a end-to-end intelligent process automation solution delivery, managing capabilities, leading innovation and platform and infrastructure, a role that requires an unwavering commitment to digital excellence and a strategic vision for enterprise-wide transformation. Our team's dedication to implementing an Enterprise Automation Platform and Services has significantly advanced data digitization, robotics, and intelligent process automation, positioning MetLife at the forefront of industry innovation.
With expertise in Generative and Conversational AI, my leadership in the intelligent automation Center of Excellence has been pivotal in automating manual processes and driving customer success across business lines. Our collaborative efforts have established a robust operational framework, ensuring scalable and highly available digital capabilities that continuously evolve to meet dynamic business needs.