My expertise spans Salesforce Service Cloud, Sales Cloud, and Field Service Lightning, with a proven track record of delivering complex, global projects across the USA, Switzerland, and India. As a Certified Scrum Product Owner® and multi-certified Salesforce professional, I bridge the gap between business and technology—aligning strategy, process, and innovation to deliver measurable outcomes. My passion lies in simplifying complexity, building high-performing teams, and enabling organizations to unlock the full value of Salesforce and Agile methodologies.