Having 13+ years of experience in Solution, Administration, and Technical Implementation of enterprise Salesforce/CRM solutions. Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, Partner portal, etc.), including experience delivering complex SFDC solutions via both declarative and customization aspects. Experience pertaining to integration with other systems (MDM, ERP, BI, Informatica, IVR/CTI, DellBoomi etc.). 4 years of experience in developing, unit/integration testing, deploying and maintaining Client /Server and Distributed Applications using Java/J2EE technologies. Areas of Expertise Expertise in the Sales Cloud, Service Cloud, Lightning and Customer Portal modules. Experience in translating complex business requirements into working solutions using a combination of Salesforce.com configuration and custom development approaches. Experience in requirements gathering, providing alternatives to solutions with pros and cons Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly-integrated/complex ecosystems. Proficiency in Salesforce.com development environment, including Custom Objects, Workflows, Triggers, Apex, Visualforce, Force.com IDE, Migration Tool, Einstein Chatbot, and Web Services. Experience with enterprise integration with Salesforce.com; familiar with tools such as MuleSoft, DellBoomi, MDM, Informatica and EBS Experience in integrating Salesforce.com and Force.com with relational databases, 3rd party platforms, and Salesforce.com partner applications; understanding of Web Services. Good understanding of common change management, production support and service operations. Knowledgeable with source control management tools and processes. Continuous Integration and Continuous Delivery (CI/CD) Experience with lifecycle methodologies, AGILE / SCRUM Certifications - 14X Salesforce Certified with Salesforce Application and System Architect certifications. Trailhead Ranger