Project Planning & Management | IT Service Delivery | Digital Transformation Strategic & Tactical Vision | End to End Service Delivery | Application Support | IT Operations | Project Lifecycle | CAPEX/OPEX | Application Design & Execution | Global Stakeholder Management | Incident Management | Transitions/ Migration | CRM | Stakeholder Management | Process Enhancement | Quality Management | Liaison/ Due Diligence | Co-ordination | SOP | SOW/Proposal Preparation | Team Motivation & Management Accomplished IT Service Delivery professional with 30+ years of remarkable experience in identifying, building, and enabling technologies and enterprise systems that facilitate business processes and strategic objectives. Expertise in managing complete IT Service Delivery with abilities in strategically managing IT operations & initiatives while participating in the planning, root cause analysis, and implementation of IT applications and infrastructure. Led multimillion-dollar digital transformations, implementing Industry 4.0 and IoT to maximize profitability, mitigate technology risks, and propel growth through cutting-edge technologies. Exemplary leadership in effectively managing and optimizing the performance of a geographically dispersed team of approximately 200 members. Strategically managed a 1000CR annual IT budget and orchestrated seamless implementation of large-scale digital transformation initiatives, leveraging Industry 4.0 and IoT technologies to enhance profitability, mitigate risks, and foster sustainable growth for the organization. Recognized for exceptional leadership, strong business acumen, and the ability to inspire and lead high-performing teams to achieve organizational goals.