Hi, I work as a Consultant, Researcher, and Educator. Have more than 16 years of rich experience in corporate and academics in various profiles. Along with consulting and advisory assignments, I mentor youngsters(Students) and Women for business growth and success. Also a Cherie Blair Foundation Mentor & Alumni supporting Women in their business growth (https://cherieblairfoundation.org/) I am associated with academics through teaching associations (online and offline programs, including working as a Visiting Faculty at IBS, Gurgaon, for operations, marketing, and entrepreneurship courses), mentorship, and research for Customer Experience, Entrepreneurship, and Sustainability. I have some worthy publications as well for research endeavours. In Consulting, support organizations/entrepreneurs for business success through Customer Experience Management tools and techniques. The journey for greater customer engagement involves bringing customer perspectives and behaviours to drive growth. Work with start-ups, women-led enterprises, manufacturing organizations, and small to mid-tier organizations in firming up their "Customer Experience Management."It involves customized research studies and training among various tools, including re-designing a winning Customer Experience (CX) Strategy by including operations. Please connect to explore how customer experience management involving operations alignment helps business growth or Mentorship/ Advisory for business. I am also open to worthy collaborations in research for Customer Experience, Supply Chain Management, Sustainability, and Entrepreneurship; Connect to me at amrinderkaursaini@gmail.com.