Empowering global teams to achieve IT excellence! I blend with over 16 Years of experience in Application Engineering ,Application Support and IT infrastructure management. I currently serve as -Assistant Vice President- Application Engineering-Global Payments. I worked on Business Applications of Investment Banking-Swift Payments, Global Payments, Opensource ERP,CRM, Telecommunication. Specializing in seamless service delivery, IT infrastructure management, and aligning business processes with technological enhancements, I’ve developed and deployed strategies that not only solve current issues but set the groundwork for future innovations. 🌐 With certifications in ITIL v4 Foundation and Scrum Mastery, I also bring robust best practices and governance models to the table. Educated at Pune University and enhancing my strategic skills at IIM Ahmedabad, my career has taken me through high-stakes IT landscapes in banking and telecom industries. I’ve led the charge on service delivery upgrades, managed sprawling teams across continents, and ensured that technology meets business at every step. 📈 Got a challenge that needs a strategic yet practical approach? 🤝 Let’s connect to discuss how my background can help elevate you to new heights of efficiency and impact. CORE COMPETENCIES:  Business & IT alignment Strategic Leadership  Global Service Delivery Management  Stakeholder & Vendor Engagement  Operational Excellence  Project Execution & Implementation  IT Infrastructure Management  Digital Transformation Strategy  Disaster Recovery & Capacity Planning  IT Governance, Risk and Compliance  Agile-Scrum Methodology  Team building /Cross-Functional Leadership / Performance Management  DevOps CI/CD Support Model  Application Support (L1/L2/L3)/Production Support & Operations  Incident / Change / Problem Management (ITIL)