Key Highlights Business Growth and Process Optimization: Enhanced value stream processes to improve customer, employee, and partner experiences, driving higher business growth. Coaching and Leadership: Coached engineering teams and business users in agile practices, Low-code/No-code development, and citizen development methodologies, enabling faster delivery and democratizing innovation. Low-Code/No-Code and Citizen Development Expertise: - Developed frameworks for adopting Low-code/No-code platforms, enabling scalable business applications with reduced development cycles. - Focused on process automation, workflow optimization, and cross-functional collaboration. - Authored Citizen Development in Microsoft 365 with Power Platform, empowering organizations to embrace citizen development. AI, GenAI, and Recommender System Innovations: - Created domain-adapted foundation models using multi-task instruction tuning with reasoning traces, preference alignment, and safety alignment. - Applied AI across business domains: a) Semantic Search: Leveraging vector databases for intelligent search solutions. b) Generative AI: Built AI-enabled applications using OpenAI, Google Vertex AI API, and Azure OpenAI, integrating ReAct (Reason and Act) approaches and LangChain agents. c) Evaluation Agents: Strategized task automation and decision-making processes, ensuring accuracy, fairness, and scalability. - Expertise in retrieval and ranking, incorporating position bias, diversity, and freshness considerations, alongside advanced scoring functions. - Proficiency in recommender architectures such as Deep & Wide, NCF, Two-Tower models, and cold start strategies for sparse data. - Hands-on experience in advanced calibration techniques, including Platt Scaling, Isotonic Regression, and Bayesian approaches. - Designed frameworks for content moderation and graph-based personalization using GraphSage, Edge GNNs, and PinnerFormer. - Integrated advanced AI agent-based design patterns: - Parallelization: Enhanced cost efficiency and speed using specialized models. - Hierarchical, Modular and Multi-Agent Collaboration Agents Pattern - Specialization: Orchestrated generalist agents while delegating tasks to domain-specific models. - Self-Improvement and Debate: Enabled structured discussions for improved decision-making. - Delegation: Reduced latency by parallelizing agent tasks. - Toolset Suite Experts: Specialized agents to manage subsets of complex tools. Technical Expertise: Certified in Microsoft 365, Power Platform, Azure (Architect, DevOps, CosmosDB), and PMI-ACP, with expertise in Low-code/No-code platforms, Python, OpenAI, GenAI, recommender systems, and cloud ecosystems. Passionate About Empowering Innovation I thrive at the intersection of technology, business, and citizen development, transforming workflows and democratizing innovation with Low-code/No-code platforms and AI. I welcome opportunities to collaborate on projects that deliver meaningful business impact and sustainable growth.